Resident hub

By the 1st of each month, by:

• Direct deposit (French) — form to complete.
• Bank transfer to depot@augustacapital.ca.

1. Create a ticket
2. Describe the problem
3. Add photos (if needed)

For a medical emergency or fire, call 911 immediately. For any other building emergency, contact your building’s superintendent — details below and on each building’s page.

1. Fill out the lease assignment agreement (French) and email it back to us at location@augustacapital.ca.
2. Send us the name, email address and phone number of the candidates who want to take over your lease.
3. We will then send them a credit check form.
4. Once the candidate is accepted, you will receive the lease transfer documents.

Administrative fees may apply.

Any sublet must respect the terms of your lease and the applicable rules. We recommend contacting our team before entering into a sublet agreement.

Contact our team with your address, your apartment number and the phone number to program. Accepted area codes are 514, 438, 263 and 450, unless otherwise indicated.

Email our team to have the old access deactivated and get a replacement.

Fees may apply.

For apartments where electricity is included in the rent, an annual fee of $125 applies for using an air conditioner. Air conditioner rules may vary by building and by the terms of your lease.

• Create a ticket in “Service request”.
• If extermination is needed, you will receive the treatment date and preparation instructions by email.

Collection days vary by borough and address. Check the City of Montréal Info-collectes tool for your building.

The current building regulations are available as a PDF (French): Building regulations.

First check the Hydro-Québec outage map. If only your unit is affected, open a service request.